VM
Vuyelwa M

1 reviews | Active since Jun 2022

16 Mar 2023, 14:46

Poor Customer Service

One thing about Discovery Bank is their customer service is horrible. They genuinely don't care about catering to clients needs or requests. They will take their own sweet time or make empty promises. It's really horrible to say the least.

0
Replies (2)
Discovery Bank
Discovery Bank's reply16 Mar 2023, 15:07
Official
Hi Vuyelwa

I apologise for the experience that you had with us.

I am currently investigating your query and I will provide you with feedback.

Regards
Beatrice.
Discovery Bank
Discovery Bank's reply28 Mar 2023, 11:55
Official
Hi Vuyelwa

Our Letters team have advised that they have since sent you your document.

Once again I sincerely apologise for the experience that you had with us.

Regards
Beatrice.