1 reviews | Active since Mar 2010

05 Sept 2016, 11:33

poor customer service

<p>Discoverycard received all my documents 6 months ago. Now they want me to send everything again otherwise they are gooing to close my account. I complained about it and the lady start laughing and said she agree but i have to dom it again. Can you believe this behaviour. Somebody is not keeping records updated</p> <p> </p> <p>Absurd.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply05 Sept 2016, 12:09
Official

Dear lvdw

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this afternoon.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ********** 869