ZK
Zakithi K
1 reviews | Active since May 2020
11 Jan 2024, 11:01
Poor Customer Service
I have been trying to contact the bank for a full week but they always claim they cannot hear me, I even sent an email early last week but never received a response. I want to make changes to my account.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
12 Jan 2024, 09:43Hi Zakithi
Your contact number can be updated on your banking app under "more" and click on "contact details", once updated there you will receive OTPs on the updated number.
Regards
Tsholofelo
Your contact number can be updated on your banking app under "more" and click on "contact details", once updated there you will receive OTPs on the updated number.
Regards
Tsholofelo
Discovery Bank's reply12 Jan 2024, 09:43
Official
Hi Zakithi
Your contact number can be updated on your banking app under "more" and click on "contact details", once updated there you will receive OTPs on the updated number.
Regards
Tsholofelo
Your contact number can be updated on your banking app under "more" and click on "contact details", once updated there you will receive OTPs on the updated number.
Regards
Tsholofelo
ZK
Zakithi K's updateReviewer Update
12 Jan 2024, 09:58Ohh my word, this is what I am trying to explain. I cannot access my bank app from my another phone. I need to set it on another device but it still it still has my old number. I.need.to.change.the.number.for.my.app.
ZK
Zakithi K's update12 Jan 2024, 09:58
Reviewer Update
Ohh my word, this is what I am trying to explain. I cannot access my bank app from my another phone. I need to set it on another device but it still it still has my old number. I.need.to.change.the.number.for.my.app.