AE
Ashley E

1 reviews | Active since Dec 2011

27 Jun 2018, 20:36

Poor customer service

Following up on my APPROVED card application.

Agent made me wait for 5min while not actually doing anything. Then promises to call me back the next day personally - did not!

Poor service levels

0
Replies (1)
Discovery Bank
Discovery Bank's reply28 Jun 2018, 11:00
Official

Hi Erriah

Thank you for bringing this matter to our attention.

As discussed, the system error has been resolved and your Discovery Card will be delivered shortly.

Regards

Jaco