NB
Nhlanhla B
1 reviews | Active since Nov 2020
19 Nov 2020, 12:06
Poor customer service
Extremely poor customer service, two weeks and my request to close account is not completed. It takes upto 20 minutes of holding for their call centre and still no one is available. Passionate about great customer servive statement is a blatant lie, false adverti*****t actually.
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Replies (2)NB
Nhlanhla B's updateReviewer Update
19 Nov 2020, 19:42Your Face Book admin came tbrough almost immediately and a call followed within an hour, that is encouraging. Still awaiting outcome, so i am not getting too excited yet.
NB
Nhlanhla B's update19 Nov 2020, 19:42
Reviewer Update
Your Face Book admin came tbrough almost immediately and a call followed within an hour, that is encouraging. Still awaiting outcome, so i am not getting too excited yet.
NB
Nhlanhla B's updateReviewer Update
20 Nov 2020, 19:08Discovery bank never fails to disappoint, failing to email me proof of settlement letter they claim to have previously sent or atleast send me a new settlement letter, instead they continue to add charges, unjustly enriching themselves.
NB
Nhlanhla B's update20 Nov 2020, 19:08
Reviewer Update
Discovery bank never fails to disappoint, failing to email me proof of settlement letter they claim to have previously sent or atleast send me a new settlement letter, instead they continue to add charges, unjustly enriching themselves.