EB
Estelle B
1 reviews | Active since Jul 2011
09 Nov 2022, 22:11
Poor customer relations from Disxovery Bank
Despite promises made here on Hellopeter that my case would be sent back to the credit department based on information that I gave on this site, and the promise of a phone call from Nomthando to tell me what I need to do, I am no nearer to getting the elusive Discovery Credit Card. l
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Replies (2)EB
Estelle B's updateReviewer Update
10 Nov 2022, 16:33THAT IS NONSENSE. I CAN AFFORD A CREDIT CARD, I have one at the moment. It is paid every month in full by debit order. I can send them my monthly printouts. But they use the same stupid criteria for me as they do for salaried people, and do not actually look at my financial position. I want to replace my current card with a Discovery credit card because of better benefits.
I am happy to deposit money into a Discovery Bank account, but they won't tell me how much.
This whole situation is ridiculous. PLEASE PLEASE PLEASE pass this on to SOMEONE IN AUTHORITY who will act with me intelligently, and not according to some set algorithm that does not fit my situation.
I am happy to deposit money into a Discovery Bank account, but they won't tell me how much.
This whole situation is ridiculous. PLEASE PLEASE PLEASE pass this on to SOMEONE IN AUTHORITY who will act with me intelligently, and not according to some set algorithm that does not fit my situation.
EB
Estelle B's update10 Nov 2022, 16:33
Reviewer Update
THAT IS NONSENSE. I CAN AFFORD A CREDIT CARD, I have one at the moment. It is paid every month in full by debit order. I can send them my monthly printouts. But they use the same stupid criteria for me as they do for salaried people, and do not actually look at my financial position. I want to replace my current card with a Discovery credit card because of better benefits.
I am happy to deposit money into a Discovery Bank account, but they won't tell me how much.
This whole situation is ridiculous. PLEASE PLEASE PLEASE pass this on to SOMEONE IN AUTHORITY who will act with me intelligently, and not according to some set algorithm that does not fit my situation.
I am happy to deposit money into a Discovery Bank account, but they won't tell me how much.
This whole situation is ridiculous. PLEASE PLEASE PLEASE pass this on to SOMEONE IN AUTHORITY who will act with me intelligently, and not according to some set algorithm that does not fit my situation.
Discovery Bank's replyOfficial
15 Nov 2022, 08:03Hi Estelle
Please pardon my delayed response.
I will be conveying this information to my team and will provide you with feedback as soon as possible.
Regards,
Palehelo
Please pardon my delayed response.
I will be conveying this information to my team and will provide you with feedback as soon as possible.
Regards,
Palehelo
Discovery Bank's reply15 Nov 2022, 08:03
Official
Hi Estelle
Please pardon my delayed response.
I will be conveying this information to my team and will provide you with feedback as soon as possible.
Regards,
Palehelo
Please pardon my delayed response.
I will be conveying this information to my team and will provide you with feedback as soon as possible.
Regards,
Palehelo