RF
Rudi F
1 reviews | Active since Sept 2013
22 Mar 2026, 11:43
Poor communication
No updates or communication, banking has been off most of the day. Standing in front of suppliers unable to lay them via eft as Discovery is down for maintenance since last night. Call centre just apologises. I can not transfer money or pay suppliers.
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Replies (1)
Discovery Bank's replyOfficial
22 Mar 2026, 11:57Hi Rudi,
Thank you for reaching out to us.
We sincerely apologise for the inconvenience experienced. Please be assured that this matter has been escalated and will be investigated promptly by our relevant teams. Every effort is being made to resolve the issue efficiently and prevent any recurrence. Thank you for your understanding and patience during this time.
Regards,
Discovery Bank
Thank you for reaching out to us.
We sincerely apologise for the inconvenience experienced. Please be assured that this matter has been escalated and will be investigated promptly by our relevant teams. Every effort is being made to resolve the issue efficiently and prevent any recurrence. Thank you for your understanding and patience during this time.
Regards,
Discovery Bank
Discovery Bank's reply22 Mar 2026, 11:57
Official
Hi Rudi,
Thank you for reaching out to us.
We sincerely apologise for the inconvenience experienced. Please be assured that this matter has been escalated and will be investigated promptly by our relevant teams. Every effort is being made to resolve the issue efficiently and prevent any recurrence. Thank you for your understanding and patience during this time.
Regards,
Discovery Bank
Thank you for reaching out to us.
We sincerely apologise for the inconvenience experienced. Please be assured that this matter has been escalated and will be investigated promptly by our relevant teams. Every effort is being made to resolve the issue efficiently and prevent any recurrence. Thank you for your understanding and patience during this time.
Regards,
Discovery Bank