Poor client support

Item: Discovery Bank
Rating: 1
Author: Keren F

No support... Trying to sort out an issue from overseas is a nightmare.. sent almost a dozen emails.. all with the same automated reply. WhatsApp useless.. talking to a machine definitely a waste of time! Do clients actually matter?

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

13 Dec 2024, 09:43

Hi Keren

This is not great to hear.

Please elaborate on your query, so I can assist you further.

I will await your response to procced with assistance.

Thank you,
Yuvna

Discovery Bank's reply13 Dec 2024, 09:43

Official

Hi Keren

This is not great to hear.

Please elaborate on your query, so I can assist you further.

I will await your response to procced with assistance.

Thank you,
Yuvna