MM
Mpho M

1 reviews | Active since Jul 2009

08 May 2024, 14:41

Poor Client Service

It has been over a month now trying to open an account on the Discovery app. I have been assisting my mother with opening a Discovery bank account and to date, I do not know what is the delay in doing ID manual verification. I need this matter sorted out today! I need my mother's account open today!

0
Replies (2)
Discovery Bank
Discovery Bank's reply09 May 2024, 15:27
Official
Hi Mpho 

Thanks for reaching out to us. 

Please send me your mothers details so I can have a look into this. 

Regards 
Girshwin
Discovery Bank
Discovery Bank's reply13 May 2024, 08:09
Official
Hi Mpho 

Just following up on this matter. 

We have requested urgent feedback on this case and will provide your mother with an update directly. 

Regards 
Girshwin