1 reviews | Active since Jan 2025
Poor Client Service
I had an enquiry regarding amounts that I transferred from my bank to external banks of which the receipients never received those funds which was between 27 and 29 November 2024. I called on the 03 December 2024 they said they will do investigation and get back to me I should wait for 7 to 14 working days. No feedback nothing I called back again on the 12 December 2024 they told me the same thing they will gat back to me. I called again on 27 December 2024 the lady I spoke to said they will get back to me. I called again this morning 10 January 2025 they are giving me the same answer they will get back to me as soon they are done with investigation. I used to work for a bank enquiries never take tis long. Andisazi ngoku ndithini this thing is draining the hell out of me
I am looking into your query and will provide feedback once received.
Regards,
Yuvna
I am looking into your query and will provide feedback once received.
Regards,
Yuvna
I am still waiting for fedback, do you have time frame on when will I receive feedback.
I am still waiting for fedback, do you have time frame on when will I receive feedback.
I have received feedback from our Payments team and they have advised that all 3 payments have been sent successfully and have been received by the beneficiaries.
Please do not hesitate to reach out to us if there is anything else you require assistance with.
Have a good day further.
Regards,
Yuvna
I have received feedback from our Payments team and they have advised that all 3 payments have been sent successfully and have been received by the beneficiaries.
Please do not hesitate to reach out to us if there is anything else you require assistance with.
Have a good day further.
Regards,
Yuvna