Poor client service

My bank was locked due to R200 sent by a client and now I can't get into my account. It's been a month and days and I called almost all the time but their consultants have different stories and they said they will escalate my issue to the investigator n they will call me .they never called me no matter how many times I reached out.

Discovery bank don't care about their customers and right now my business has stopped because I cant access my accounts n funds to push my work. I though this bank was as good as they say it was but now I doubt cause they don't care and they never keep their promises. It is my worst nightmare to have used this bank cause they can't even communicate with their clients.