Poor ***** call help centre and banking security by Discovery Bank

Worst experience with Discovery Bank.

Bank cards were ******. (Discovery and Capitec)

Stole all the money from my Discovery account but could not withdraw from Capitec. Meaning really bad security provided by Discovery Bank.

To report the ***** through their call centre and their official ***** line, I experienced even worse service. 1. You need airtime for the ***** line (which is absurd considering you can’t buy any as they cleared your accounts). Capitec’s ***** line did not require any airtime. 2. The lead time to be connected with abanker was absurd. Took 15min of waiting time. (Capitec took me 1 minute through their app). 3. Once I got my police case number, I could not even get through to a banker to get my ***** case investigated further.

Before signing up with Discovery, make sure you consider all the options.