Poor Assistance from Discovery Bank

I have been trying to get a Transactional Account open with Discovery Bank for the past two weeks with absolutely no luck. I have phoned in about 8 times to chase up my application as there always a new excuse. Latest excuse is that there is a backlog. Can someone at Discovery please assist here with my application as I am at the verge of changing my entire Discovery Portfolio both business and personal over to another service provider. Really poor service!