LA
Lawrence A
1 reviews | Active since Mar 2009
23 Jul 2024, 12:24
Pood show
You fill in all your information online, I got a call from a number that is linket to"Souther Cellar bottle store No ***) They tell me that they are from Discovery Bank!! They have all my details. Then he proceeds to askk me 5 questions that he has in front of him!! Realy. He was extremely rood and arrogant about it. If Discovery wants customers to join their bank the call center should come up as Discovery Bank Be polite and not hostile. The call was at 12H00 .23 July 2024 Poor show Discovery
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Replies (1)
Discovery Bank's replyOfficial
19 Aug 2024, 13:07Hi Lawrence
Thank you for reaching out.
I am sorry about the experience you have had with us so far, as this is not the service we strive to provide to our clients.
If you have any questions or concerns please contact us on our toll-free number ***and we will be more than happy to provide you with any information you require or help you join our Bank.
Thank you,
Yuvna
Thank you for reaching out.
I am sorry about the experience you have had with us so far, as this is not the service we strive to provide to our clients.
If you have any questions or concerns please contact us on our toll-free number ***and we will be more than happy to provide you with any information you require or help you join our Bank.
Thank you,
Yuvna
Discovery Bank's reply19 Aug 2024, 13:07
Official
Hi Lawrence
Thank you for reaching out.
I am sorry about the experience you have had with us so far, as this is not the service we strive to provide to our clients.
If you have any questions or concerns please contact us on our toll-free number ***and we will be more than happy to provide you with any information you require or help you join our Bank.
Thank you,
Yuvna
Thank you for reaching out.
I am sorry about the experience you have had with us so far, as this is not the service we strive to provide to our clients.
If you have any questions or concerns please contact us on our toll-free number ***and we will be more than happy to provide you with any information you require or help you join our Bank.
Thank you,
Yuvna