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ES
Eugenie S

1 reviews | Active since Nov 2022

19 Nov 2022, 06:23

POA bull****

What bull**** is this. This bank has locked my account for 3 months and nobody can sort it out. How do I get my money back. All they need to do is verify my 13 proof of address documents I’ve submitted over the 3months.

0
Replies (5)
ES
Eugenie S's update23 Nov 2022, 15:44
Reviewer Update
No sorry I have done this a few time I’m closing my account with you
Discovery Bank
Discovery Bank's reply23 Nov 2022, 17:35
Official
Hi Eugenie

I'm sorry for the frustration caused.

I see that your closure case in progress. Please respond to any communication received from the closure team to get your funds paid to you.

Regards
AJ
ES
Eugenie S's update07 Dec 2022, 09:29
Reviewer Update
AJ, why us it taking Discovery 2 weeks to do a pay out. Why can nobody help me with a straight answer?? If one more person tel me it taks 3days of its in the process I’m going to burst. I needed this money in September already……
ES
Eugenie S's update07 Dec 2022, 18:26
Reviewer Update
Should i send my banking detail again?
Discovery Bank
Discovery Bank's reply08 Dec 2022, 14:12
Official
There's no need. 

We updated the banking details already. We're just waiting for the usual turn-around time for funds to clear from one bank to another.