1 reviews | Active since May 2016

31 Oct 2016, 13:48

Placed on indefinate hold

<p>After phoning twice today I was placed on hold. I held on for 17 minutes for I had to leave for a meeting. Incredibly bad service. </p>

0
Replies (2)
Discovery Bank
Discovery Bank's reply31 Oct 2016, 14:15
Official

Dear fanie-nel

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this afternoon.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***

Discovery Bank
Discovery Bank's reply31 Oct 2016, 14:27
Official

Dear fanie-nel

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this afternoon.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***