SM
Saabirah M
1 reviews | Active since May 2017
07 May 2025, 10:16
Pathetic support
Its been over 8 days and they have not gotten back to me as promised regarding the account closure. Very pathetic support
Helpful (0)
Replies (10)0
Replies (10)
Discovery Bank's replyOfficial
07 May 2025, 10:33Hi Saabirah
Thanks for reaching out to us.
Account closure takes 8 working days, due to the holidays and weekends this may seem to have taken longer. Please hold tight, our team will reach out to you for further information.
Kind regards,
Mpho.
Thanks for reaching out to us.
Account closure takes 8 working days, due to the holidays and weekends this may seem to have taken longer. Please hold tight, our team will reach out to you for further information.
Kind regards,
Mpho.
Discovery Bank's reply07 May 2025, 10:33
Official
Hi Saabirah
Thanks for reaching out to us.
Account closure takes 8 working days, due to the holidays and weekends this may seem to have taken longer. Please hold tight, our team will reach out to you for further information.
Kind regards,
Mpho.
Thanks for reaching out to us.
Account closure takes 8 working days, due to the holidays and weekends this may seem to have taken longer. Please hold tight, our team will reach out to you for further information.
Kind regards,
Mpho.
SM
Saabirah M's updateReviewer Update
08 May 2025, 11:51How the hell am I supposed to pay the closing fee if your ****** agents dont respond? What the actual ****
SM
Saabirah M's update08 May 2025, 11:51
Reviewer Update
How the hell am I supposed to pay the closing fee if your ****** agents dont respond? What the actual ****
Discovery Bank's replyOfficial
08 May 2025, 11:52Hi Saabirah
Thank you for your patience.
I see our operations team has reached out to you via email to complete the closure process.
Should you require any further assistance please contact our toll-free number ***.
Kind regards,
Mpho.
Thank you for your patience.
I see our operations team has reached out to you via email to complete the closure process.
Should you require any further assistance please contact our toll-free number ***.
Kind regards,
Mpho.
Discovery Bank's reply08 May 2025, 11:52
Official
Hi Saabirah
Thank you for your patience.
I see our operations team has reached out to you via email to complete the closure process.
Should you require any further assistance please contact our toll-free number ***.
Kind regards,
Mpho.
Thank you for your patience.
I see our operations team has reached out to you via email to complete the closure process.
Should you require any further assistance please contact our toll-free number ***.
Kind regards,
Mpho.
SM
Saabirah M's updateReviewer Update
08 May 2025, 11:54Are you ****ing daft? I just told you know that they DO NOT RESPOND SO HOW AM I SUPPOSED TO PAY? Do your ****ing job right before responding
SM
Saabirah M's update08 May 2025, 11:54
Reviewer Update
Are you ****ing daft? I just told you know that they DO NOT RESPOND SO HOW AM I SUPPOSED TO PAY? Do your ****ing job right before responding
SM
Saabirah M's updateReviewer Update
08 May 2025, 12:06You cant even do your work properly. Nevermind Im emailing the Ceo now Mpho since you cant read.
SM
Saabirah M's update08 May 2025, 12:06
Reviewer Update
You cant even do your work properly. Nevermind Im emailing the Ceo now Mpho since you cant read.
Discovery Bank's replyOfficial
08 May 2025, 12:11Hi Saabirah
I would appreciate it if we can text each other in a respectable manner, I am trying to assist you with your query.
I have checked your profile, and there was a settlement letter that was emailed to you yesterday evening after 5pm. To settle the amount, you would need to transfer funds directly into the Discovery Bank account that you requested a closure for, the account number details are available on your bank app under "Accounts".
Is there a problem that you are experiencing when you are transferring funds to the account?
Kind regards,
Mpho.
I would appreciate it if we can text each other in a respectable manner, I am trying to assist you with your query.
I have checked your profile, and there was a settlement letter that was emailed to you yesterday evening after 5pm. To settle the amount, you would need to transfer funds directly into the Discovery Bank account that you requested a closure for, the account number details are available on your bank app under "Accounts".
Is there a problem that you are experiencing when you are transferring funds to the account?
Kind regards,
Mpho.
Discovery Bank's reply08 May 2025, 12:11
Official
Hi Saabirah
I would appreciate it if we can text each other in a respectable manner, I am trying to assist you with your query.
I have checked your profile, and there was a settlement letter that was emailed to you yesterday evening after 5pm. To settle the amount, you would need to transfer funds directly into the Discovery Bank account that you requested a closure for, the account number details are available on your bank app under "Accounts".
Is there a problem that you are experiencing when you are transferring funds to the account?
Kind regards,
Mpho.
I would appreciate it if we can text each other in a respectable manner, I am trying to assist you with your query.
I have checked your profile, and there was a settlement letter that was emailed to you yesterday evening after 5pm. To settle the amount, you would need to transfer funds directly into the Discovery Bank account that you requested a closure for, the account number details are available on your bank app under "Accounts".
Is there a problem that you are experiencing when you are transferring funds to the account?
Kind regards,
Mpho.
SM
Saabirah M's updateReviewer Update
08 May 2025, 15:24You are not trying to assist me you are trying to deflect and im screenshotting all of this and sending it over to Hylton
SM
Saabirah M's update08 May 2025, 15:24
Reviewer Update
You are not trying to assist me you are trying to deflect and im screenshotting all of this and sending it over to Hylton
Discovery Bank's replyOfficial
09 May 2025, 07:17Hi Saabirah
Did you find the email with further information regarding the closure?
Is there anything else that you needed assistance with?
Regards,
Mpho.
Did you find the email with further information regarding the closure?
Is there anything else that you needed assistance with?
Regards,
Mpho.
Discovery Bank's reply09 May 2025, 07:17
Official
Hi Saabirah
Did you find the email with further information regarding the closure?
Is there anything else that you needed assistance with?
Regards,
Mpho.
Did you find the email with further information regarding the closure?
Is there anything else that you needed assistance with?
Regards,
Mpho.
SM
Saabirah M's updateReviewer Update
09 May 2025, 11:21Can you maybe escalate this to someone who can read instead of sitting behind a computer and saying useless ****?
SM
Saabirah M's update09 May 2025, 11:21
Reviewer Update
Can you maybe escalate this to someone who can read instead of sitting behind a computer and saying useless ****?
Discovery Bank's replyOfficial
16 May 2025, 11:09Hi Saabirah
Your account has been successfully closed.
Regards,
Mpho.
Your account has been successfully closed.
Regards,
Mpho.
Discovery Bank's reply16 May 2025, 11:09
Official
Hi Saabirah
Your account has been successfully closed.
Regards,
Mpho.
Your account has been successfully closed.
Regards,
Mpho.