wD
wendel D
1 reviews | Active since Feb 2024
26 Mar 2025, 10:59
Pathetic slow service
Pathetic service. They can't do a simple thing like send my otp for my account to be opened. There promise of ease of opening account is a lie.
Helpful (0)
Replies (3)0
Replies (3)Discovery Bank's replyOfficial
26 Mar 2025, 11:35Hi Wendel,
We apologize for this experience. Please allow us to investigate the matter for you.
Kind Regards
Tyrone
We apologize for this experience. Please allow us to investigate the matter for you.
Kind Regards
Tyrone
Discovery Bank's reply26 Mar 2025, 11:35
Official
Hi Wendel,
We apologize for this experience. Please allow us to investigate the matter for you.
Kind Regards
Tyrone
We apologize for this experience. Please allow us to investigate the matter for you.
Kind Regards
Tyrone
wD
wendel D's updateReviewer Update
26 Mar 2025, 13:24Dear Discovery Bank Team,
I am writing to express my sincere appreciation for the exceptional customer service provided by Tshwarelo. He went above and beyond in assisting me with an issue I encountered, and his professionalism and efficiency made the entire process seamless. His dedication to resolving my concerns truly stood out, and I wanted to make sure his efforts were recognized.
It is not often that one comes across such remarkable service, and I am grateful for his support. Please extend my thanks to Tshwarelo, and know that his exemplary service has made a positive impression on me as a customer.
wD
wendel D's update26 Mar 2025, 13:24
Reviewer Update
Dear Discovery Bank Team,
I am writing to express my sincere appreciation for the exceptional customer service provided by Tshwarelo. He went above and beyond in assisting me with an issue I encountered, and his professionalism and efficiency made the entire process seamless. His dedication to resolving my concerns truly stood out, and I wanted to make sure his efforts were recognized.
It is not often that one comes across such remarkable service, and I am grateful for his support. Please extend my thanks to Tshwarelo, and know that his exemplary service has made a positive impression on me as a customer.
Discovery Bank's replyOfficial
26 Mar 2025, 13:27Hi Wendel,
This is great to hear. We are glad that you received such exceptional service and we will make sure we keep you smiling.
Kind regards
Tyrone
This is great to hear. We are glad that you received such exceptional service and we will make sure we keep you smiling.
Kind regards
Tyrone
Discovery Bank's reply26 Mar 2025, 13:27
Official
Hi Wendel,
This is great to hear. We are glad that you received such exceptional service and we will make sure we keep you smiling.
Kind regards
Tyrone
This is great to hear. We are glad that you received such exceptional service and we will make sure we keep you smiling.
Kind regards
Tyrone
