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Nicoleen S
1 reviews | Active since Aug 2013
13 Apr 2026, 13:50
Pathetic services
I've had Vitality for years but joined Discovery Bank two weeks ago. It's been a disaster ever since. My apps are no longer working and my rewards not allocated, even lost my streak because of them. I've reported it plenty of times, but it's still not resolved and they don't care! It's so frustrating. They close reported cases without even resolving it!
Helpful (0)
Replies (6)0
Replies (6)
Discovery Bank's replyOfficial
13 Apr 2026, 13:59Hi Nicoleen,
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible.
Kind regards,
Tyrone
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible.
Kind regards,
Tyrone
Discovery Bank's reply13 Apr 2026, 13:59
Official
Hi Nicoleen,
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible.
Kind regards,
Tyrone
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible.
Kind regards,
Tyrone
Discovery Bank's replyOfficial
14 Apr 2026, 08:55Hi Nicoleen,
Using the details provided we do not find any bank profile. Are you using a profile that has your registered bank details?
Kind regards,
Tyrone
Using the details provided we do not find any bank profile. Are you using a profile that has your registered bank details?
Kind regards,
Tyrone
Discovery Bank's reply14 Apr 2026, 08:55
Official
Hi Nicoleen,
Using the details provided we do not find any bank profile. Are you using a profile that has your registered bank details?
Kind regards,
Tyrone
Using the details provided we do not find any bank profile. Are you using a profile that has your registered bank details?
Kind regards,
Tyrone
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Nicoleen S's updateReviewer Update
14 Apr 2026, 09:52Yes I am!
NS
Nicoleen S's update14 Apr 2026, 09:52
Reviewer Update
Yes I am!
NS
Nicoleen S's updateReviewer Update
14 Apr 2026, 09:56Yes I am!
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Nicoleen S's update14 Apr 2026, 09:56
Reviewer Update
Yes I am!
Discovery Bank's replyOfficial
14 Apr 2026, 10:11Hi Nicoleen,
You have not provided us with any details, please provide us with the needed details so that we may assist you.
Kind regards,
Tyrone
You have not provided us with any details, please provide us with the needed details so that we may assist you.
Kind regards,
Tyrone
Discovery Bank's reply14 Apr 2026, 10:11
Official
Hi Nicoleen,
You have not provided us with any details, please provide us with the needed details so that we may assist you.
Kind regards,
Tyrone
You have not provided us with any details, please provide us with the needed details so that we may assist you.
Kind regards,
Tyrone
NS
Nicoleen S's updateReviewer Update
14 Apr 2026, 10:16Here are some reference numbers from all the cases you closed without resolving it: ***, ***, ***.
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Nicoleen S's update14 Apr 2026, 10:16
Reviewer Update
Here are some reference numbers from all the cases you closed without resolving it: ***, ***, ***.