1 reviews | Active since Jan 2012
Pathetic Service - Very dissapointed
I opened a brand new Credit card account with Discovery. Was really looking forward to all the benefits of this card....well. Have not been able to use the card for 2 weeks now. Account Frozen Due To Lack Of Kyc Indicator.... What the hell does that mean? Called their call centre and was promised that it would be fixed in 2 working days. Nothing happened. Sent an email... nothing happened. PLEASE DISCOVERY, HELP!!!
Dear Roofus7
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Dear Roofus7
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)