Pathetic service terrible bank

Good day This by far is the most pathetic bank many years back when this bank first opened I was invited since I was part of fnb to join the new bank so I did a few weeks later I decided that it was not the right bank for me at the time so I requested that my account be closed after many years later I decided to view they offerings now and only to find my account has bank charges over the amounts of R30000 I have never seen a bank steep to this level after me requesting them many years ago to close instead charges occurred monthly those charges BANK CHARGES that were there along time ago had been prescribed but till now charges occur if my accounts are not rectified and closed I will be taking this further.