pathetic service discovery credit card

The service and processes at Discovery credit card to say the least is disgusting even the people at Avios British Airways a laughing at them they cant even find their own money as apparently they have so many accounts.I had transaction reversed by Avios on the 29 august, and sent Discovery proof to this day they cannot find the money, from David to Andrew to FNB they are all *********** and keep on blaming the bunny and passing the buck.I am private banker with STD bank and have never had problem because they are bank and focus on that.Discovery is spending to much time on trying to do to much and beat the competition, the Card Division is definitely not customer centric and people at this division are not passionate about what they are doing, they are all me too people with no leadership... LOOK HOW MANY BAD REVIEWS ARE ON HALLOPETER FOR THIS CREDIT CARD IT IS DISGUSTING TO SAY THE LEAST AND THEY WANT TO OPEN BANKS <<<YOU MUST BE JOKING<<<