pathetic service, cant reverse my transaction

Ive paid the wrong beneficiary due to a fault with the discovery bank app not displaying the beneficiary bank name. Ive called in 5 minutes later to try and get it reversed, I was informed that if would take a few days to possibly get it reversed. This was in the evening of the 17th of October.

That account that was transferred to happened to be an fnb account. The service ive being receiving is pathetic as I re**** on those funds!!! After calling five minutes realizing it was transferred into a wrong account because of the bank app being faulty… ive being told theres nothing I can do.

Cell is : *** or *** Email registered with bank : *** It is a standard GOLD TRANSACTION ACCOUNT The amount of R4500 WAS TRANSFERRED INTO A WRONG FNB ACCOUNT

Im tired of going back and forth trying to get this reversed, The fact that I called 5minutes later and that your bank could not do anything is very pathetic. Ive being banking with discovery for a very long time and this is the first time ive had such terrible service.

Kindly assist with this matter with urgency as this was not my fault if the app did not display the account bank name at the time

if this is not sorted ill contact the ceo directly myself