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Sammy S
1 reviews | Active since Feb 2019
02 Sept 2020, 07:32
Pathetic Service
Im totally disgusted with the service i've been receiving from Discovery Bank. Since my account was moved from Discovery credit card to Discovery Bank, I had issues with my debit orders hence Discovery Bank cannot get it correct....and then this month they go and double debit my account...WTH. I will not refer any of my family or friends to join Discovery Bank because of this pathetic service....I'm planning of opening a credit card with another service provider asap!!
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Replies (2)
Discovery Bank's replyOfficial
08 Oct 2020, 13:13Good day Sammy
Apologies for the delayed response and thank you for bringing your concerns to our attention.
We are investigating your query with the relevant team and will revert with feedback as soon as received.
Regards
Neo
Apologies for the delayed response and thank you for bringing your concerns to our attention.
We are investigating your query with the relevant team and will revert with feedback as soon as received.
Regards
Neo
Discovery Bank's reply08 Oct 2020, 13:13
Official
Good day Sammy
Apologies for the delayed response and thank you for bringing your concerns to our attention.
We are investigating your query with the relevant team and will revert with feedback as soon as received.
Regards
Neo
Apologies for the delayed response and thank you for bringing your concerns to our attention.
We are investigating your query with the relevant team and will revert with feedback as soon as received.
Regards
Neo
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Sammy S's updateReviewer Update
08 Oct 2020, 14:56Are you serious...after a month you come back with this type of response??? by now my issue should have been resolved already....i still maintain....really pathetic customer service.
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Sammy S's update08 Oct 2020, 14:56
Reviewer Update
Are you serious...after a month you come back with this type of response??? by now my issue should have been resolved already....i still maintain....really pathetic customer service.