Pathetic service

It's the worse service ever , I'm banking with discovery

My phone got ******

I have lost my password to email and banking app

But when I try to log on , an sms is sent stating my ID DOES NOT EXIST WITH THE BANK

TO TOP IT ALL OF

they was supposed to call on my luntlch time to reset but they are so unprofessional that the consultant calls during my work time

Pathetic service ever and it's now two weeks and no one is assisting me