Pathetic service

I am so tired of the delayed service from Discovery bank. I was de*****ed with R260k. On the same day I tried calling the ***** line, they were going to phone me back as they were busy. I had to call them back when returning from the police station. The investigator never phoned me. Only after 2 weeks he phoned to say there is nothing they can do. There was a small amount left in the *****ulent account, which will be paid over to me. 2 weeks later I'm still waiting. Phoned them yesterday again, had to leave a message, still waiting for a call. You can send a complaint, they just don't care. They are so delayed, hence ********s has a head start to get away with your money. Why would an investigator wait patiently for feedback from another bank if R260k was lost? Discovery bank does not care about their clients.