Pathetic Service

<p>Several years ago (~2 ********** ) I cancelled the Discovery Card and paid all outstanding balances. To my surprise I receive an outstanding balance last week. This is after not having a card nor any communication from Discovery Card for a couple of years. After a long telephonic argument I was told there was a "miscommunication" and I must pay. With a heavy heart I paid the new balance. I then phoned but could not remember security questions so was told to email Discovery which I duly did. This was a week ago but apart from a referance number no communication what so ever. My next step will be the banking ombusman. From reading on this wonderfull website Hellopeter I see no one ranks Discovery highly at all and all I can say is consumers stay miles away from Discovery Card. It appears to me that Discovery does everything in its power NOT to cancel your card.</p>