1 reviews | Active since Sept 2010
Pathetic OTP System
I'm not sure what is happening with DiscoveryCard these days.
The system is a complete mess. I do not get my OTP's when I sign into my credit card. I prefer getting my OTP's by email so if I am overseas and need to access it without my sim card I can.
Now I can't access my account at all!!! Your call center people are useless and can't figure out the problem. They wasted 2 hours of my day bouncing me from person to person.
I'm actually just looking into replacing all my services with Discovery. I've had nothing but **** service for more that a year now.
Hi Zeens
As discussed, we are still sending all your OTP’s to the same email address.
Once we send out the OTP the service provider might have a delay in directing the email to your mail box.
I do apologise for the inconvenience caused.
Regards
Jaco
Hi Zeens
As discussed, we are still sending all your OTP’s to the same email address.
Once we send out the OTP the service provider might have a delay in directing the email to your mail box.
I do apologise for the inconvenience caused.
Regards
Jaco