Pathetic Discovery

Item: Discovery Bank
Rating: 1
Author: Attie N

I have had pathetic service before, however, Discovery Bank’s customer service has just proven to me that my previous pathetic customer service was nothing compared to their pathetic standards. Hereby this to warn you to please think twice before opening any form of account with Discovery. To them you are stupid and an irritating customer

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

18 Dec 2024, 18:21

Hi Attie

We apologise for the experience you have had with us.

I have reviewed your profile, and see there is currently an open case with our Complaints team. Please kindly respond to the email requesting further details for your case to get resolved.

Kind regards,
Mpho.

Discovery Bank's reply18 Dec 2024, 18:21

Official

Attie N's updateReviewer Update

18 Dec 2024, 20:06

What don’t you understand????? I am not able to respond as my email bounced back with your stupid response that this email only deals with current complaints.

Is this now clear????

Attie N's update18 Dec 2024, 20:06

Reviewer Update

What don’t you understand????? I am not able to respond as my email bounced back with your stupid response that this email only deals with current complaints.

Is this now clear????

Discovery Bank's replyOfficial

19 Dec 2024, 12:35

Hi Attie

Thanks for clarifying.

Please reply to the email from our Relationship Manager requesting your account details. Please resend the email, the email is from ***. She is awaiting your response.

Kind regards,
Mpho.

Discovery Bank's reply19 Dec 2024, 12:35

Official