SP
Sakeenah P

1 reviews | Active since Jan 2015

09 Oct 2025, 09:23

Pathetic Customer Services

Still awaiting response for a bank declaration for both my husband and I, I called the Service Team on 23/09/2025, I sent the forms as requested from both my husband and my personal email address, I expressed the urgency thereof, I was advised it will be attended to within 24-48 hours and its 2 weeks and we are yet to receive these declarations!

0
Replies (2)
Discovery Bank
Discovery Bank's reply09 Oct 2025, 09:29
Official
Hi Sakeenah.

Thank you for contacting us. We apologize for the experience that you have had with us.

I am looking into this for you and will get back to you, via your DMs.

Kind regards,
Mpho.
Discovery Bank
Discovery Bank's reply10 Oct 2025, 10:51
Official
Hi Sakeenah.

Which Discovery product is your query for?

Kind regards,
Mpho.