WR
Warren R
1 reviews | Active since Nov 2020
11 Nov 2020, 13:03
Pathetic Customer Service
Called 4 times to resolve a discovery miles earnings rate issue. Get passed from agent to agent and keep getting promises of getting called back. 2 weeks and 3 follow up calls and still no one has gotten back to me. Just spent 30 min holding on my 4th call to Discovery and then call got cut off. Pathetic service
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Discovery Bank's replyOfficial
13 Nov 2020, 09:32Hi, Warren
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are currently investigating and will advise.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are currently investigating and will advise.
Discovery Bank's reply13 Nov 2020, 09:32
Official
Hi, Warren
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are currently investigating and will advise.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are currently investigating and will advise.