SF
Shafiek F
1 reviews | Active since Jun 2014
15 Feb 2016, 14:34
pathetic customer service
I was contacted by Discovery to complete my application for a card but the consultant just hung up after asking me to do a credit check. Please assist
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Replies (1)
Discovery Bank's replyOfficial
16 Feb 2016, 09:33Hello MSFryddie,
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
We phoned you today approximately 9:18am and left a voice mail.
Our Sales Team will make contact with you.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
We phoned you today approximately 9:18am and left a voice mail.
Our Sales Team will make contact with you.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Bank's reply16 Feb 2016, 09:33
Official
Hello MSFryddie,
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
We phoned you today approximately 9:18am and left a voice mail.
Our Sales Team will make contact with you.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
We phoned you today approximately 9:18am and left a voice mail.
Our Sales Team will make contact with you.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard