RL
Ryan L

1 reviews | Active since May 2023

03 Jun 2025, 13:02

Pathetic banking

How absolutely pathetic that after being open for years, when a client wants to deposit cash they have to go to Pick ‘n Pay or checkers where u can only deposit a maximum of 5000 per day. How does that help me when I have to deposit a lot more then that to pay expenses but am unable to. Must be the only bank In the world that doesn’t allow to deposit money in a ATM it’s so infuriating and causes such problem. Really pathetic

0
Replies (5)
Discovery Bank
Discovery Bank's reply03 Jun 2025, 13:16
Official
Hey Ryan

Thanks for reaching out to us.

As we’re a digital bank, our focus is to use digital channels where possible. We therefore do not have branches or ATMs like traditional banks.

You can make cash deposits of up to R5000 per transaction, therefor you can make more than one deposit transaction.

Kind regards,
Mpho.
RL
Ryan L's update03 Jun 2025, 13:25
Reviewer Update
Do you think I would be here complaining if that was the case. I was told strictly they only accept 5000 per day
Discovery Bank
Discovery Bank's reply03 Jun 2025, 13:34
Official
Hey Ryan

Please advise which merchant advised this?

The bank rule is at Pick 'n Pay a client can deposit maximum is R5 000 per transaction. For Checkers maximum is R3000 per transaction and the maximum amount of deposits per day is 5.

Kind regards,
Mpho.
RL
Ryan L's update04 Jun 2025, 05:50
Reviewer Update
Ballito junction, I also called your call centre to complain and they told me that the merchant set the limit at 5000 per day call reference number ***9 if you don’t believe that even your staff told me the same thing
Discovery Bank
Discovery Bank's reply04 Jun 2025, 08:07
Official
Hey Ryan

Thanks for confirming.

That would be the merchant's limit, the bank's limit rule is as we mentioned above. You are welcome to try a different merchant, as they may have a different deposit limit.

Kind regards,
Mpho.