Pathetic bank

Discovery bank is amongst the worst service provider to deal with. Having received an email requesting me to update employments details and mentioning it can be done via the tablet, lap top, etc bit when you log on nothing happens. Then you call in and they mention use the lap top. So then I try and log in and after clicking online banking it’s a blank white screen and this was attempted few times. I have been on the phone for over 27 minutes to no avail and then been told to calm back tomorrow. What a joke as I am a businessman and wasted over 45 min trying to comply with their requirements which should have been in place from day one. Unfortunately nothing was done and wasted time trying to get this **** resolved.

I am a private client with FNB and believe me I don’t have any hassles with my banking app or getting assistance. Furthermore have a much more superior credit limit with them then with Discovery and have pleasant experiences.

If they can’t sort this out then please close this stupid account as it’s if no benefit to me but only paying bank charges for something not used !!