Pathetic App, high Card Fees no Retail store

Discovery The App is Off-Line again with no prior warning. Discovery where can I go to one of your branches to draw money inside the bank ? O no wait you don’t have walk in banks. discovery why are you charging high fees on cards you don’t have any retail stores? Discovery how the **** am I suppose to transfer money and draw money if your app is always offline ???????????? Anybody thinking of opening account don’t please don’t I have had countless fights with them nothing changes they are pathetic