CL
Cecil L

1 reviews | Active since Apr 2016

13 Feb 2021, 10:53

Pathetic

Despite me making many a call the 5 minutes advertised to open an account has now taken 5 weeks and also despite sending all required documents my application has expired. Well so has my patience. Have moved my insurance and medical aid to another provider. No concern or attempt to retain my business. Very arrogant attitude from the discovery group.

0
Replies (1)
Discovery Bank
Discovery Bank's reply13 Feb 2021, 15:57
Official
Hi, Cecil

We sincerely apologize for your recent experience with Discovery Bank, 
Sorry to hear that your application has expired while the application was in process. Kindly contact our credit Department for further assistance.

Regards,
Lebohang