1 reviews | Active since Nov 2013
PATHETHIC SERVICE EVER !!!
<br> <br> <br> <br> POOR POOR POOR SERVICE, WORST SERVICE EVER .THIS IS THE WORST SERVICE I HAVE EVER RECEIVED .I PHONED DISCOVERY ON THE 13/04/2015 REQUESTING MY CREDIT CARD READING I SPOKE TO LONDOLANI WHO PROMISED ME THAT I WILL GET A CALL READING THE NEXT DAY. TILL TODAY I DO NOT HAVE MY PIN.I SPOKE TO NDIVHUHO RAMBAULI ,LONDOLANI 'S MANAGER AND ALL HE TOLD WAS THAT ACCORDIGN TO THEIR NOTES I MISSED THE CALL FOR THE PIN READING EVEN THOUGH I WAS ADVISING HIM THAT I DID NOT GET THE PIN READING CALL ALL HE KEPT ON SAYING WAS THAT \WELL THE NOTES SAY THAT YOU MISSED THE PIN READING CALL"AND \""APPERANTLY\""THTE SECOND NUMBER I HAD PROVIDED IS INVALID .THE WORST THING IS THAT THROUGHOUTNTHE DAY I HAD BEEN SPEAKING TO LONDOLANI AND SHE NEVER ADVISED ME THAT I CAN GO TO FNB TO GET THE CARD PIN REACTIVATED I HEAR THIS FROM HER MANAGER AT 16H53 ...WHICH BANK IS OPEN AT THIS TIME"
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
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Discovery Vitality
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URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Office: +***
Fax: +***
Email: ***
URL: http://www.discovery.co.za
