“Paid in Full, Still Charged Monthly – Discovery Bank Closure Failure”

On 21 January 2026, I settled the outstanding balance on my account. At that time, I explicitly requested for the account to be closed. However, despite this request, the account was not closed, and Discovery have continued to incur monthly fees, even though there has been no activity on the account since 2022.

Discovery Bank Ignored Closure Request – R417.24 in Disputed Fees Accumulated included interest of R64.