JJ
Jozi J

1 reviews | Active since Jul 2019

13 Apr 2021, 14:03

Over promised

Telephone options do not cater for questions. Too many telephone options. Takes too long for anyone to answer the call (sometimes over 7 minutes). Too many benefits on top of benefits which result in teh entire offer being too confusing. By the time I actually managed to talk to someone, I was angry to say the least. The so-called "service" is BS.

0
Replies (2)
Discovery Bank
Discovery Bank's reply13 Apr 2021, 14:36
Official
Hi Lyn 
We have attempted to contact you however your phone was unanswered. Please advise when would be an appropriate time to get in touch with you, and we will do so.
RegardsThuli
JJ
Jozi J's update13 Apr 2021, 15:20
Reviewer Update
Where did you get the name that you use above? If you did get in touch, why didn't you leave a message? More BS.