1 reviews | Active since Sept 2016
OTP troubles
<p>i have tried multiple times to have my OTP delivery email changed as I can not get into my email account listed on the Discovery website in order to change this. I cant receive a OTP to change my details on my account. I have phoned multiple times. Then i get told that someone will phone me within the next hour to assist me and no one phones. Then a day later I receive an email stating that they have treid contacting me but could not get hold of me. But my phone never rings. </p> <p>I am tierd of battling this. Can someone please sort this out. This is absolutely poor service. </p>
Dear Francoisdt900321
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Best regards,
Dear Francoisdt900321
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Best regards,
