RvdW
Roelof van der Westhuizen

1 reviews | Active since Aug 2010

18 Feb 2020, 11:28

OTP sent to wrong number for months on end - be careful of Discovery bank

It has been more than 3 months and Discovery Bank still can't connect the correct cell phone numbers or resolve issues, yet they continue to send OTP's to wrong numbers. An OTP is for safekeeping of money like a password/pin. If they can't even get this right, how would you trust a bank like this?

0
Replies (3)
RvdW
Roelof van der Westhuizen's update13 Mar 2020, 20:52
Reviewer Update
Discovery bank still sends OTP to wrong Nr. I have a credit card, but can't make an online payment, because they are incapable of fixing a fault they set up wrong. Both my and my wife's Nr is still not joined with the right credit card...
RvdW
Roelof van der Westhuizen's update13 Sept 2020, 22:11
Reviewer Update
Discovery rep**** andied about correcting the described issue. The problem persists I still do not receive my OTP's, nor does my husband. How can a bank not correct a problem like this. Total *********** banking service.
RvdW
Roelof van der Westhuizen's update13 Sept 2020, 22:12
Reviewer Update
Discovery rep**** and **** about correcting the described issue. The problem persists I still do not receive my OTP's, nor does my husband. How can a bank not correct a problem like this. Total *********** banking service.