TM
Thembeni M

1 reviews | Active since Oct 2023

11 Oct 2023, 16:34

Open my account

Discovery bank block my account without even telling me what is wrong this account is the one I use to feed my child with

0
Replies (3)
Discovery Bank
Discovery Bank's reply12 Oct 2023, 10:01
Official
Hi Thembeni 

Thanks for reaching out to us. 

A notification regarding a ***** case was emailed to your primary email address and an in app notification was sent. 

This is a sensitive issue, we would advise you to contact the ***** team directly on  ***  for more information. An investigator will be in contact with you for any further details that may be require, once the investigation has been complete the lock will be removed. 

Kind regards,
Mpho 
TM
Thembeni M's update15 Oct 2023, 10:06
Reviewer Update
Nobody from Discovery bank called me and I did call the Discovery but the consultant was very nobody is giving me straight answer I been a week no body is doing anything is this the service that you give us
Discovery Bank
Discovery Bank's reply16 Oct 2023, 14:44
Official
Hi Thembeni 

I have reviewed your profile.

We are still awaiting feedback regarding the investigation, once there has been a confirmation of everything the lock will be removed from your account. 

Kind regards,
Mpho