Only the rich helped at this bank!

On Friday I called the bank to ask about any preferential interest rates for fixed deposits. I was advised to call their Treasury department on Monday as they were already closed. Today I call the bank and after spending 3 minutes pressing buttons to get to some they tell me they will put me through to the department. I wait 5 minutes listening to music and then a lady answers and asks if she can help me. I explain In want to ask about preferential fixed deposit rates, she says I must call the Treasury section. I then tell her I was holding for them. She then asked my ID number and then again has to verify me. This is done then she asks how much I want to deposit to which I give her an amount. She then says that preferential rates only start above R1 million. I tell her then why was that not told to me on Friday then I could have avoided wasting my time to call today. I ads vie her that the banks offer better rates that Discovery's rates and she repeats that I need to deposit R1 million to get better rates.