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Share Your Experience
JS
Jessica S

1 reviews | Active since Jan 2019

28 Aug 2023, 17:00

One hour phone call and problem still not resolved.

Discovery paused my secondary card. I can not get it unpaused even after an hour (no exaggeration) phone call with discovery bank. Can someone please help me?

0
Replies (4)
Discovery Bank
Discovery Bank's reply28 Aug 2023, 17:38
Official
Hi Jessica

Thank you for reaching out to us. 

So sorry about your experience with us so far. 

Please elaborate on your query so I can assist you further.

Regards,
Yuvna
JS
Jessica S's update29 Aug 2023, 07:12
Reviewer Update
My card was paused by discovery and the call Centre was unable to help me activate it. Can you please activate it?
JS
Jessica S's update31 Aug 2023, 20:04
Reviewer Update
Are you not even able to call me to help?? You asked me to elaborate and now I have. But you still have offered no further assistance and I cannot use my card. I would love to resolve the problem with you directly. But no one seems to be able to help me.
Discovery Bank
Discovery Bank's reply05 Sept 2023, 15:48
Official
Hi Jessica 

Thank you for taking our call.

Once there is feedback you will be notified.

Regards,
Yuvna