EO
Estelle O
1 reviews | Active since Oct 2017
28 May 2025, 12:43
OFFLINE and no Communication
No notice given to clients about them being totally offline. That is on the App and on the Internet. I could not find any news anywhere to calm my nerves as I must make urgent payments that is affecting me personally if not made at a certain time. Please can we have feedback???
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Replies (1)
Discovery Bank's replyOfficial
28 May 2025, 12:57Hi Estelle,
We’re aware of the issue and our technical team is working to resolve it as quickly as possible. We sincerely apologize for any inconvenience this may have caused.
Please rest assured that we’re committed to maintaining the high standard of service you expect from us.
Kind regards,
Onthatile
We’re aware of the issue and our technical team is working to resolve it as quickly as possible. We sincerely apologize for any inconvenience this may have caused.
Please rest assured that we’re committed to maintaining the high standard of service you expect from us.
Kind regards,
Onthatile
Discovery Bank's reply28 May 2025, 12:57
Official
Hi Estelle,
We’re aware of the issue and our technical team is working to resolve it as quickly as possible. We sincerely apologize for any inconvenience this may have caused.
Please rest assured that we’re committed to maintaining the high standard of service you expect from us.
Kind regards,
Onthatile
We’re aware of the issue and our technical team is working to resolve it as quickly as possible. We sincerely apologize for any inconvenience this may have caused.
Please rest assured that we’re committed to maintaining the high standard of service you expect from us.
Kind regards,
Onthatile