1 reviews | Active since Jul 2011
Not worth the Hassle
I decided to open an account with Discovery Bank, it was clearly a bad idea. Sent them all the documentation they required only to get an email saying I must upload supporting documentation, but they don't state what documents? So you are now forced to call the call centre to find out what they require. So I send additional documents only to get another email saying upload documents. Forced to call the call centre again to find out what is required. Why on earth they don't tell you in the email what is required is beyond me. It's extremely frustrating that a company like Discovery is unable to communicate with its customers effectively.
I have cancelled my application, if it starts like this it will only get worse. Poor show Discovery Bank you have alot to learn.
Regards
Thuli
Regards
Thuli
