Not what I expected

I'm deeply disappointed with Discovery Bank. I left FNB Private Banking expecting better service, but my experience has been far from that. I opened my Discovery Bank account and, before closing my FNB accounts, I confirmed with Discovery that it was safe to do so. They assured me that everything was set.

Now, after closing my FNB accounts, Discovery is demanding 3 months' bank statements to open a credit card. How am I supposed to provide these when I no longer have access to them? To make matters worse, they refuse to accept my payslips as proof. This lack of flexibility and support has left me regretting my decision to switch banks.