1 reviews | Active since Jul 2011
Not very clever
How this is nominated best digital bank of the year is beyond my comprehension. If you have an CC acount with a savings account and a transaction account thay are considered 3 seperate accounts even though they are on the same portfolio on the app BUT CANNOT be linked onto one card, you have to carry 3 seperate cards for these accounts or transfer from one account to another if you only want to carry the 1 card. BUT if you change to a suite accounts and link all 3 accounts into "ONE" then you can have one card, BUT you pay R120.00 more monthly account fee to combine the accounts. So cheaper to have 3 cards and 3 acounts than 1 card with 3 accounts linked. And they say banks are intelligent!!!!!!!!! Surely this should be the other way around?????
Please acknowledge this as receipt of your complaint.
Unfortunately, we don't have the functionality where we can link three accounts under one card, however as you mentioned above, we offer a Full Banking Suite package that consists of a Transaction account and a Credit card account all in one and you get to pay one monthly account fee for the package.
Regards
Khanyi
Please acknowledge this as receipt of your complaint.
Unfortunately, we don't have the functionality where we can link three accounts under one card, however as you mentioned above, we offer a Full Banking Suite package that consists of a Transaction account and a Credit card account all in one and you get to pay one monthly account fee for the package.
Regards
Khanyi
Regards
Khanyi
Regards
Khanyi
Thanks for taking my call.
Regards
Khanyi
Thanks for taking my call.
Regards
Khanyi
