***** not responding after numerous calls

Contacted the ***** department on Monday *** as SAFPS advised that there was a breach of my information and a *****ulent account seems to have been open. I never approached Discovery Bank for any account. Neliswe advise that they are investigating and a manager will call me Tuesday before 13h00. Did not happen. Contacted them again. Same empty promise. Contacted them a third time today. Was promise a manager will call me immediately once I dropped the call. Still waiting. Neither of the gentlemen if Tuesday or today was prepared to give their name, so you not only speak to a nameless person but also receive no service and they don't follow through with commitments.