AI
Alexandra I

1 reviews | Active since Jul 2022

06 Dec 2021, 10:23

Not recommended

I wouldn’t recommend them. When they just opened I was put on “a waiting list” as all my insurance etc is there. I never received any correspondence. I then tried to apply again- and never received feedback. The Discovery Miles looked good so I app**** again. I did everything through the app which is extremely hard to navigate and finally got all documents up. They continued to send me SMSes informing me to submit documents, which I have done. Again today someone called saying they haven’t received the documents.

It is a tedious exercise.

0
Replies (2)
Discovery Bank
Discovery Bank's reply06 Dec 2021, 10:38
Official
Hi Alex 

Thanks for reaching out to us. 

I will follow-up with our applications team and provide you with feedback shortly.

Regards 
Girshwin

Discovery Bank
Discovery Bank's reply06 Dec 2021, 10:53
Official
Thank you for patience in dealing with this matter. We have provided you with feedback on this via a private response.